Tata Chemicals Europe: More than just a recruitment solution

Tata Chemicals Europe: More than just a recruitment solution

by | Mar 21, 2023

Tata Chemicals Europe: More than just a recruitment solution

At Morson Group we’re proud to offer a suite of talent, consultancy and technology services that go far beyond pure-play recruitment. One of our longest-standing MSP customers, pioneers of Vencuro and users of our employer branding and screening services, Tata Chemicals Europe (TCE) have enhanced their people strategy and talent processes by curating our services to meet their specific needs.

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The background

Tata Chemicals Europe is one of Europe’s leading producers of sodium carbonate, salt and sodium bicarbonate. They are a world-renowned brand who maintain family-friendly values to create a secure and comfortable working atmosphere. As such their values closely align with our own allowing us to build a solid relationship based on mutual respect and understanding.

We have had a rolling MSP contract with Tata Chemicals Europe for over 10 years. Prior to that we were one of a number of suppliers, moving to the preferred supplier responsible for servicing three sites including head office. New projects including the largest carbon capture project in Europe mean that TCE require engineers with highly sought after, niche, technical skills. We recruit for the full scope of their needs from warehouse operatives all the way through to director level.

Not only do we support Tata with volume and niche recruitment our partnership demonstrates the possibilities created by our range of added value services…

 

Ian Hull, Morson executive manager

“We’ve been working with Tata Chemicals Europe and their hiring community for many years and our trusted relationship runs through the veins of the company. Every hiring manager knows our dedicated team on a first name basis, and while I represent Morson, I feel very much part of the TCE team.

 

The diverse range of services we provide to TCE, especially around technology, candidate screening and candidate attraction, have elevated, streamlined, and optimised the business’s hiring processes. We understand the most intricate details about their business and industry and work proactively to solve their challenges, adapting and scaling our solutions to their business needs. This enables TCE to see the true value in what we do and the benefits of a strategic recruitment partner.”

The services

Clients can pick and choose from our wide range of talent, consultancy and technology services depending on their specific needs or challenges from outsourced hiring, vetting, HR outsourcing, to employer brand building and digital health and safety technology.

As well as a slick managed service which gives TCE a number of business benefits such as recruitment efficiencies and cost savings, Tata Chemicals Europe take a number of Morson services which add significant value to their operations.

 

Vencuro | Talent Technology

Tata Chemicals Europe were one of the original users of our talent management system, Vencuro, providing valuable feedback during the pilot stages of its development. Vencuro gives TCE visibility of their entire recruitment process and allows them to manage the candidate journey effectively as well as reporting on their business-specific KPIs.

Vicky Watson, Head of HR | Tata Chemicals Europe:

“The tailored online dashboards have not only improved our performance reporting capability but also our ability to analyse the direct and indirect cost savings our Morson managed service provides. The best bit is it is so simple to use – a few clicks and we have access to all our information requirements!”

Morson Digital Studio

At a peak in Tata’s development, they needed to hire more contract and permanent staff for their plant in Cheshire than ever before. To help them do this, we developed a branded careers portal and produced an on-site video series with photography that told their story across a range of channels – and significantly increased applications.

Vicky Watson, Head of HR | Tata Chemicals Europe

The Morson recruitment portal, where candidates can access our vacancies all in one place, was a fantastic piece of work by the Morson Digital Studio team. We have linked it to our website and are constantly impressed with the traffic and brand awareness it generates.

 

Vetting & Screening

Our screening service works in sync with our MSP as we perform pre-employment DBS checks, and legal and financial checks. By combining the two services we streamline the onboarding and vetting processes to reduce admin and mitigate risk for TCE. 2

Originally this service was only requested for permanent members of staff but has more recently been rolled out to contract workers too.

 

The future

We are incredibly proud of our longstanding relationship with TCE and the bespoke people solutions we are able to provide for them.

Karen Lounds, Business Services Director | Tata Chemicals Europe

“Our relationship continually improves and in recent times, Morson have supported us to develop our marketing strategy for potential applicants, as well as building a recruitment microsite for us and even helped us develop our employee health and wellbeing offer, as well as support with GDPR. 

There are many examples where the relationship goes beyond pure recruitment.  We see them as a partner to our business.”

For our next venture we will be providing TCE with ED&I manager training and a standardised way of capturing diversity and inclusion metrics across its business. We are also investigating the benefits that our Fit For Work contractor engagement app could provide with a custom set up and trial.

Over the course of our 20+ year relationship, Morson and Tata Chemicals Europe have developed beyond what could be considered a standard customer/provider service. We have built a true partnership, a two-way street where information and best practices are freely shared. Continuous improvement is a focus for both our businesses, and we are able to give and receive feedback honestly allowing us provide the best possible service.

Whether you’re an existing Morson client or looking to explore what a new relationship could look like, our suite of integrated services is available to businesses of all scales. From global brands like Tata Chemical’s Europe to SMEs and start-ups, Morson Group can support your people strategy and solve your challenges with our customisable service offering.

If you have any questions, or would like to find out more, James Millward, Morson Head of Integrated Services, would love to hear from you, drop him a message at james.millward@morson.com

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UK Power Networks: supporting recruitment and EDI strategies

UK Power Networks: supporting recruitment and EDI strategies

by | Dec 6, 2022

UK Power Networks: supporting recruitment and EDI strategies

As part of a three-year, multi-million-pound contract, we will supply UK Power Networks with a strategic managed service provision (MSP). We’re delighted to offer our consultancy services to help UKPN source the right talent and achieve their ambitions.

Morson will be responsible for developing an extensive and resilient talent pipeline, recruiting for roles at every level and for every division of the business. Our support will achieve cost efficiencies and improve the company’s employer and contractor value propositions.

UK Power Networks wishes to attract candidates that are reflective of the communities it works in (London, the South East and East of England). We’ll call on our extensive EDI experience to attract more women, people of colour and those from disadvantaged backgrounds to apply for these opportunities. This will allow UKPN to level up its business and make the power and utilities market a more diverse place to work.

Since establishing the partnership, Morson has already delivered:

  • bespoke training for hiring managers
  • diversity capture surveys
  • candidate research
  • mapping and role benchmarking
  • dual-branded candidate attraction campaigns and more.

​Jazz Chaggar, talent acquisition manager at UK Power Networks, said:

​Morson stood out for its expertise in engineering, power and utilities and their varied services. Through our robust procurement process we were able select a partner that understands our values and will drive initiatives that would create a thriving future.

 

Diversity and inclusion isn’t a quick fix, and we want to work with Morson to influence the whole industry. Part of the strategy will be promoting the range of roles available to everyone – people of all backgrounds – to change deep-rooted perspectives and break down long-held barriers about what their careers have to look like. We are keen to see where Morson’s passion for EDI takes us.

David Lynchehaun, group sales director at Morson Group, said:

​For UK Power Networks to achieve its ambitions, it requires a consultative approach to identify all the things that make it a great place to work – for everyone.

 

The business has recognised its need to create a more diverse workforce that will appeal to the communities it works in. That requirement sits in the sweet spot of our expertise; our specialism is tapping into unlocked, and often unidentified, talent pools to source candidates who have a specific set of skills but who might normally be overlooked.

We believe that diversity of thought promotes innovation by bringing multiple perspectives to discussions and decisions. We are committed to improving the diversity of our company and building inclusive cultures every day and are proud to offer ED&I consultancy services alongside our MSP solution.
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MORSON SERVICE HIGHLIGHTS

  • Bespoke training for hiring managers
  • Diversity capture surveys
  • Candidate research
  • Mapping and role benchmarking
  • Dual-branded candidate attraction campaigns

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    Manchester United: Inside the business of football

    Manchester United: Inside the business of football

    by | Jun 17, 2021

    Manchester United: Inside the business of football

    As one of the world’s most iconic brands, the complexity of the Manchester United business model and the sheer scale of its operations requires it to be the best both on and off the pitch.

    Beyond its superstar players lies a vast network of talented people that enable the club to continue delivering the true magic of the beautiful game and reaching millions of people around the globe.

    Making this happen requires a talent partner so intrinsically linked that it blurs the lines between ‘them and us’ and creates one united and enlarged team. Their mantra is to attract, develop and retain a best-in-class workforce that sits behind the scenes and sets the club apart from its competition.

    Manchester United’s retained talent partner, RPOne – the Morson Group’s recruitment process outsourcing (RPO) delivery arm – now focuses on developing the club’s employer brand, creating streamlined candidate journeys, evolving ED&I agendas and developing behavioural frameworks, all whilst delivering the plethora of diverse skills that the business requires.

    “Football is king, which naturally garners the club’s priority focus and investment, but we’re now broadening our scope and taking our employer brand out to market by focusing on elevating candidate experiences, digitising the recruitment journey, proactively taking steps to continue diversifying our workforce, and building future-focussed pipelines of early talent at grassroots level.

     

    We’re adding value throughout the entire talent journey by working with hiring managers to attract the right people for long-term careers with the club and sharing the stories of our exceptional talent that sit behind the scenes.”

     

    – Sarah McGuire, head of talent development and resourcing at Manchester United

    Read the full Manchester United case study on the RPOne website.

    ​​We’ve been supporting organisations, like Manchester United, for more than 50 years in sourcing the very best talent, overcoming their recruitment challenges and capitalising on new opportunities with innovative talent solutions.
    If you would like to find out more about our RPO solution provided by RPOne and how we can help your organisation transform through talent, get in touch with our RPOne team at hello@rpo-one.com or visit www.rpo-one.com

    MORSON SERVICE HIGHLIGHTS

    • An on-site team who live and breathe the club’s brand

    • Recruited a vast array of roles from physios, coaches and football analysts to software programmers, social media specialists and goalkeeping scouts

    • Adding value throughout the entire talent journey, elevating candidate experiences, digitising the recruitment journey and diversifying the workforce

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    Atlas Elektronik UK: Transforming recruitment, inspiring strategic decisions

    Atlas Elektronik UK: Transforming recruitment, inspiring strategic decisions

    by | May 12, 2021

    Atlas Elektronik UK: Transforming recruitment, inspiring strategic decisions

    “From the moment Morson won the tender, you could tell their implementation plan was unlike anything else. The team was brilliant in terms of engaging our entire business with its strategy, while its processes were slick, agile and professional.” – Lisa Bowyer, Head of HR at AEUK

    Until they partnered with Morson, Atlas Elektronik UK (AEUK) worked with up to 40 different local recruitment agencies. The defence and maritime high-technology enterprise was in regular need of niche skillsets to add to its ever-expanding workforce. Recruitment was key to its ongoing success, but the complex system in place needed improving.

    Our appointment as a single supplier has supported AEUK with recruitment cost savings, supplied candidates with the expertise and the cultural compatibility to thrive, and provided an agile system that could quickly and effectively adapt and continue in the face of a pandemic. The partnership has transformed the recruitment process, but also inspired countless strategic decisions to further grow the business.

     

    A new approach

    As the company was embarking on an ambitious growth strategy, AEUK was in need of support from a single supplier in order to cut costs and increase efficiency. The tender process began to find a preferred supplier who could find suitable candidates with excellent culture fit.

    Morson’s appointment would provide a more streamlined service and a strong, consistent relationship with AEUK, ensuring that future recruits were aligned to the business’ objectives, values and long-term ambitions.

    With extensive knowledge of the maritime and defence industries forged over many years of working with clients in the field, we have established an enviable candidate network for the sector, enabling us to tap into the best talent available.

    Able to resource extremely niche and otherwise difficult to fill roles around the UK, our knowledge of the market, its developments and trends also ensured we could help futureproof AEUK. Using various technology platforms, we set about implementing and expediting the recruitment processes with speed and agility.

    Our innovative candidate attraction process, implemented using the Morson Digital Studio, utilises bespoke microsites, employer value proposition and branding development. This sees AEUK positioned as an employer of choice in its sector, making it first choice for suitable talent.

     

    Working in partnership

    From the very onset of the partnership, AEUK was supplied a dedicated Account Manager who works on site, in Dorset, acting as an in-house hiring manager but with the requisite duties of an external supplier.

    Systems have been implemented that automate several elements of the process; AEUK simply approves a role requirement before handing the entire process to us. AEUK’s Account Manager briefs relevant, specialist teams about the role and niche skillsets required, after which we feedback with suitable candidates.

    We have developed a true picture of the business, meaning the entire hiring process has become more efficient and tailored to AEUK’s needs. For example, a bespoke ATS system has been put in place to manage the entire recruitment journey from CV submission through to interview, negotiation and onboarding. Acting as a one-stop-shop for AEUK’s entire recruitment process and talent strategy.

    Additionally, we are in contact with, and act as lead contact for, several second-tier suppliers. We issue briefs directly to them for particular roles that fall outside of our candidate database. While previously these companies couldn’t offer AEUK the sizeable, scalable recruitment service it required, their offerings have still proven valuable and can now be much more easily integrated into the recruitment process with us acting as the main contact.

    Fully embedded in the business, the AEUK Account Manager goes well beyond their formal scope, taking on several duties that typically only come with being a full-time employee. For example, setting up interview rooms, ensuring relevant paperwork is made available to HR and greeting people on arrival for interview.

    Throughout the pandemic, with AEUK continuing to operate as manufacturers of key defence outputs and investment to ensure facilities were COVID-19 secure, it was business as usual. We implemented remote interview technologies and online hiring practices, which achieved the same levels of efficiency as the previous, face to face processes.

     

    Delivering results

    Lisa Bowyer, Head of HR at AEUK said:

    “From the moment Morson won the tender, you could tell their implementation plan was unlike anything else.”

     

    “The team was brilliant in terms of engaging our entire business with its strategy, while its processes were slick, agile and professional. Within a matter of weeks, they had got to know our business, how we worked and knew exactly what we needed from our recruitment in the short-term and long-term to achieve our goals.

    Moving forwards, they will become a key strategic partner of ours, involved in the decision making about our next steps. That’s where we’re going, together.”

    The strategic partnership has significantly reduced time to hire and by working with a single supplier, AEUK has slashed the administrative burden of recruitment. More than that, however, we support AEUK to provide the best candidate experience possible, arming them with a proposition that has seen them build up a team that’s the best in the industry.

     

    ​If you would like to find out more about our MSP solution and how we can help your organisation cost save, continuously improve, and transform through talent, get in touch with Morson MSP director, David Lynchehaun at david.lynchehaun@morson.com

    MORSON SERVICE HIGHLIGHTS

    • Significantly reduced time to hire
    • Slashed the administrative burden of recruitment
    • Bespoke ATS system

    • Innovative candidate attraction process, providing the best candidate experience to build team that’s the best in the industry
    • Lead contact for several second-tier suppliers

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    Manchester Airport Group: Recruitment takes flight with Morson RPO

    Manchester Airport Group: Recruitment takes flight with Morson RPO

    by | Nov 19, 2020

    Manchester Airport Group: Recruitment takes flight with Morson RPO

    Jetting 59 million+ passengers to 270 destinations each year is an increasingly complex operation and requires top talent. With a portfolio comprising Manchester, London Stansted and East Midlands Airports, the Manchester Airports Group (MAG) looks to its 40,000 strong team to not only keep passengers moving around the clock, but to drive efficiency, service quality, growth, and mitigate operational issues.

    The challenge

    Initially contracted to source engineering skillsets in response to MAG’s evolving needs, it quickly became apparent to us that what the Group required was support identifying the right professional services talent. Spanning HR, procurement, legal and more, we’re fully embedded within MAG’s operations to deliver cost efficiencies and attract talent to essential roles, both within the operation and group services, and to support the delivery of the transformation programmes at both Manchester and Stansted Airports.

    Jacqui Jones, Head of Interim Recruitment at MAG, explains:

    “We’re considered as part of the MAG team, to the point where we’re included in the Group’s headcount, team meetings and staff away days. As with any new contract, the initial challenge is to build our profile from within so that we’re seen as a true extension of the team, rather than us and them. Internal managers quickly recognised the value that we delivered to the business and the number of new vacancies rocketed.”

    The action

    In response to the growing mix of permanent and interim needs, our MAG team grew from two to six on-site recruitment experts to meet the growing demand. Jacqui’s colleague and fellow Head of Interim Recruitment, Sara Jackson, was also seconded into the role of Head of Recruitment at MAG whilst a permanent candidate was found.

    Shortly into the contract, we won a competitive tender to support MAG’s core vetting services. Based at our head office in Salford, the vetting team report directly to MAG’s head of vetting and are responsible for delivering robust checks and clearing new staff to Civil Aviation Authority standards.

    As part of MAG’s wider transformation programme, the business implemented a new ERP (enterprise resource planning) platform, leveraging the latest SAP technology so that its IT capability would support efficient and scalable growth. The challenge for us was the availability of SAP skills, especially as MAG became the first-ever organisation to adopt the full cloud-based end-to-end solution.

    Jacqui continues:

    “SAP skillsets are rare and are usually only found in the South of England. We were competing in the same talent pool with businesses worldwide and had the added barrier in that we needed to attract the talent up north. This wasn’t without its difficulties, but by utilising the Morson Group’s wider technical abilities, we were able to develop an attractive interim package and source the best candidates.”

    Delivering a successful RPO has meant our team needed to remain agile and respond to MAG’s changing recruitment needs.

    “Some of our larger counterparts are far too rigid in how they work. We’ve always prioritised client service and go the extra mile to maintain great relationships. If we need additional support to deliver our promises then we’ll recruit it, bucking the norm in recruitment where if an account makes you £X amount of money then you can recruit X many people to work on it.”

    The result

    During the four-year contract to date, we have filled more than 750 vacancies for the leading Airports Group.

    Notable hires include recruiting the ‘head of’ and ‘director’ for the Northern Powerhouse Partnership (NPP) and MAG’s construction director. Utilising a number of targeted recruitment tactics, including dedicated search specialists, bespoke landing pages, print advertising in leading political and national news outlets and market mapping, saving MAG £thousands in search fees.

    Some of the key innovations that we have introduced during its tenure with MAG include an online timesheet system that reduced admin time for hiring managers. Management information reports tailored to HR and procurement requirements were also delivered, as well as precise one-page flash reports that aligned to strategic objective outputs. In addition, we have provided a variety of process communication tools and a project-based RPO specifically for security performance leads.

     

    Don’t take our word for it…

    Working with Morson can only be described as ‘collaborative. This hybrid recruitment model has delivered many benefits including reduced cost, increased MI and greater governance.

    Our on-site account team are truly part of the in-house recruitment function at MAG and have developed strong relationships across the HR team and hiring manager community with a focus on delivery at all times.

    We have been through a number of operating and process changes, with RPOne proactively adopting, supporting and championing those changes. As a recruitment team, including volume hiring, non-volume hiring and interim solutions, we have on-boarded more than 3,000 people across our airports and the RPOne service has been invaluable to achieving this.

    This hybrid recruitment model, which works extremely well, has delivered many benefits including reduced cost, increased MI and greater governance since implementing this four years ago, with further benefits to come as we move into a new phase of transformation at MAG.

    – Group Head of Recruitment (non-volume) at MAG

     

    ​If you would like to find out more about our RPO solution and how we can help your organisation cost save, continuously improve, and transform through talent, get in touch with Morson RPO director, Sam Price at sam.price@morson.com

    MORSON SERVICE HIGHLIGHTS

    • Onsite team, who operated as a true extension of the MAG team
    • Supported MAG’s core vetting services
    • A mix of permanent and interim needs
    • Introduction of an online timesheet system and MI reporting
    • Notable hires include recruiting the ‘head of’ and ‘director’ for the Northern Powerhouse Partnership

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