UK Power Networks: supporting recruitment and EDI strategies

UK Power Networks: supporting recruitment and EDI strategies

UK Power Networks: supporting recruitment and EDI strategies

As part of a three-year, multi-million-pound contract, we will supply UK Power Networks with a strategic managed service provision (MSP). We’re delighted to offer our consultancy services to help UKPN source the right talent and achieve their ambitions.

Morson will be responsible for developing an extensive and resilient talent pipeline, recruiting for roles at every level and for every division of the business. Our support will achieve cost efficiencies and improve the company’s employer and contractor value propositions.

UK Power Networks wishes to attract candidates that are reflective of the communities it works in (London, the South East and East of England). We’ll call on our extensive EDI experience to attract more women, people of colour and those from disadvantaged backgrounds to apply for these opportunities. This will allow UKPN to level up its business and make the power and utilities market a more diverse place to work.

Since establishing the partnership, Morson has already delivered:

  • bespoke training for hiring managers
  • diversity capture surveys
  • candidate research
  • mapping and role benchmarking
  • dual-branded candidate attraction campaigns and more.

Jazz Chaggar, talent acquisition manager at UK Power Networks, said:

Morson stood out for its expertise in engineering, power and utilities and their varied services. Through our robust procurement process we were able select a partner that understands our values and will drive initiatives that would create a thriving future.

 

Diversity and inclusion isn’t a quick fix, and we want to work with Morson to influence the whole industry. Part of the strategy will be promoting the range of roles available to everyone – people of all backgrounds – to change deep-rooted perspectives and break down long-held barriers about what their careers have to look like. We are keen to see where Morson’s passion for EDI takes us.

David Lynchehaun, group sales director at Morson Group, said:

For UK Power Networks to achieve its ambitions, it requires a consultative approach to identify all the things that make it a great place to work – for everyone.

 

The business has recognised its need to create a more diverse workforce that will appeal to the communities it works in. That requirement sits in the sweet spot of our expertise; our specialism is tapping into unlocked, and often unidentified, talent pools to source candidates who have a specific set of skills but who might normally be overlooked.

We believe that diversity of thought promotes innovation by bringing multiple perspectives to discussions and decisions. We are committed to improving the diversity of our company and building inclusive cultures every day and are proud to offer ED&I consultancy services alongside our MSP solution.
j murphy and sons logo

MORSON SERVICE HIGHLIGHTS

  • Bespoke training for hiring managers
  • Diversity capture surveys
  • Candidate research
  • Mapping and role benchmarking
  • Dual-branded candidate attraction campaigns

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    Manchester United: Inside the business of football

    As one of the world’s most iconic brands, the complexity of the Manchester United business model and the sheer scale of its operations requires it to be the best both on and off the pitch. Beyond its superstar players lies a vast network of talented people that enable...

    Manchester United: Inside the business of football

    Manchester United: Inside the business of football

    Manchester United: Inside the business of football

    As one of the world’s most iconic brands, the complexity of the Manchester United business model and the sheer scale of its operations requires it to be the best both on and off the pitch.

    Beyond its superstar players lies a vast network of talented people that enable the club to continue delivering the true magic of the beautiful game and reaching millions of people around the globe.

    Making this happen requires a talent partner so intrinsically linked that it blurs the lines between ‘them and us’ and creates one united and enlarged team. Their mantra is to attract, develop and retain a best-in-class workforce that sits behind the scenes and sets the club apart from its competition.

    Manchester United’s retained talent partner, RPOne – the Morson Group’s recruitment process outsourcing (RPO) delivery arm – now focuses on developing the club’s employer brand, creating streamlined candidate journeys, evolving ED&I agendas and developing behavioural frameworks, all whilst delivering the plethora of diverse skills that the business requires.

    “Football is king, which naturally garners the club’s priority focus and investment, but we’re now broadening our scope and taking our employer brand out to market by focusing on elevating candidate experiences, digitising the recruitment journey, proactively taking steps to continue diversifying our workforce, and building future-focussed pipelines of early talent at grassroots level.

     

    We’re adding value throughout the entire talent journey by working with hiring managers to attract the right people for long-term careers with the club and sharing the stories of our exceptional talent that sit behind the scenes.”

     

    – Sarah McGuire, head of talent development and resourcing at Manchester United

    Read the full Manchester United case study on the RPOne website.

    ​​We’ve been supporting organisations, like Manchester United, for more than 50 years in sourcing the very best talent, overcoming their recruitment challenges and capitalising on new opportunities with innovative talent solutions.
    If you would like to find out more about our RPO solution provided by RPOne and how we can help your organisation transform through talent, get in touch with our RPOne team at hello@rpo-one.com or visit www.rpo-one.com

    MORSON SERVICE HIGHLIGHTS

    • An on-site team who live and breathe the club’s brand

    • Recruited a vast array of roles from physios, coaches and football analysts to software programmers, social media specialists and goalkeeping scouts

    • Adding value throughout the entire talent journey, elevating candidate experiences, digitising the recruitment journey and diversifying the workforce

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    “Our relationship with Morson is a true partnership; we work in tandem together to overcome the recruitment challenges our business faces.”

    “Morson show such willingness to understand our briefs, down to the finest detail, and advise us correctly on how to approach our varying recruitment needs. Since working together, we’ve welcomed higher quality candidates into our ranks, have a streamlined process and have made major time and cost savings.” – Ian Holcroft, procurement director for Murphy

    Continually in need of the industry’s most skilled labour to support its own teams and meet sophisticated specifications for projects across rail, energy, natural resources and other sectors, J Murphy and Sons required greater control over its contractor workforce to achieve costs savings and improved governance. Having never had a dedicated contingent recruitment partner in place and regularly spending millions of pounds a year on hiring, it went out to tender to source an expert that could create a more efficient strategy.

    Process overhaul

    Overseen by its procurement team and supported by the rest of the business, a selection of recruitment providers were invited to tender for a two-year contract with Murphy. Specifically, Murphy was looking to interface with a technical specialist who truly understood the objectives and particular skillsets required for each of its available roles.

    With extensive experience in engineering, construction, rail, highways, and other technical industries, Morson Talent acts at a strategic level to understand a business’ overarching objectives so that it can deliver suitable skillsets from a talent perspective. Doing so avoids rogue spend, and by providing a dedicated point of contact, clients achieve increased control in the hiring process and improved visibility from their recruitment partner. Demonstrating this, and having access to the industry’s best candidates, Morson was appointed to the role as a managed service provider (MSP).

     

    Tangible success

    Over the last two years, the partnership has prospered to the extent Morson’s recruitment provision has contributed to Murphy’s delivery, growth and success in the market.

    Charlotte Mainwaring, client services manager for Morson Talent, who works as lead for the partnership with Murphy, said:

    “The insights we provide to Murphy, especially around candidate attraction, go into shaping how they win work. We understand the most intricate details about their field and work proactively to mitigate the industry’s skills shortage by building a talent pipeline that aligns with Murphy’s bid pipeline, to ensure we’re agile and able to react quickly. This enables Murphy to see the true value in what we do – even when it’s experiencing peaks in demand, there is suitable, specialist talent available.

     

    “We’ve worked hard to build close relations with Murphy’s hiring managers and today, our relationship runs through the veins of the company. Every hiring manager knows our dedicated team on a first name basis, and while I represent Morson, I feel very much part of Murphy’s team. I’m the connection between the client and Morson’s consultants who know the account inside out, and we all work together to achieve success.”

    Ian Holcroft, procurement director for Murphy, said:

    “Our relationship with Morson is a true partnership; we work in tandem together to overcome the recruitment challenges our business faces.

     

    “Morson demonstrated from the start of the implementation phase how hands-on they are and since then, they have provided high quality people to suit our contingent needs. We’re connected with people at every level of Morson’s organisation – from company directors through to managers and the admin teams, meaning that no matter our question, it gets answered.

     

    “Morson show such willingness to understand our briefs, down to the finest detail, and advise us correctly on how to approach our varying recruitment needs. Since working together, we’ve welcomed higher quality candidates into our ranks, have a streamlined process and have made major time and cost savings.”

     

    Murphy’s future needs

    Originally appointing Morson on a two-year contract, Murphy has recently extended its partnership to further leverage the success of the strategic relationship, generate continued cost savings and seek ongoing support concerning future regulatory hurdles.

    Continuing its work with Morson will enable Murphy to retain the critical levels of operational knowledge Morson has developed over the last two years and will minimise disruption to its now improved recruitment processes. Morson will continue to work as a collaborative partner, managing risk and providing full visibility throughout the contingency supply while continuing to build on this flourishing relationship.

     

    ​If you would like to find out more about our MSP solution and how we can help your organisation cost save, continuously improve, and transform through talent, get in touch with Morson MSP director, David Lynchehaun at david.lynchehaun@morson.com
    j murphy and sons logo

    MORSON SERVICE HIGHLIGHTS

    • Increased control in the hiring process
    • Extensive experience in engineering, construction, rail, highways
    • Agile talent pipelines which align with Murphy’s bid pipeline
    • Close, strategic relationship with hiring managers
    • Continued cost savings

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    Costain: Smart recruitment for smart infrastructure

    Costain: Smart recruitment for smart infrastructure

    Costain: Smart recruitment for smart infrastructure

    Costain, the smart infrastructure solutions company, has used the Morson Group as its talent partner for well over a decade, benefitting from our extensive candidate reach and proven business improvement processes.

    “The quality of their people is paramount, and they leave no stone unturned. We require specific engineering disciplines and operational skills, which are always delivered. Morson is transparent in its reporting, always open and honest about its results, which have been consistently strong in our time working together.

    Morson is viewed as part of Costain, because the team is driven to go above and beyond their remit, supporting us to achieve our own objectives.”

    – Richard Howell, head of supply chain at Costain

    Costain, the smart infrastructure solutions company, has used the Morson Group as its talent partner for well over a decade, benefitting from our extensive candidate reach and proven business improvement processes.

     

    A dedicated division

    Having developed a dedicated, 20+ strong Costain recruitment team at the start of our relationship, we have been able to truly align with the business’ disciplines, implementing a four-step process which ensures the firm can meet its objectives to budget, and on time, for every project.

    As part of our vacancy approval service, we delve into Costain’s future, flexible workforce needs, then talent pool candidates ahead of the approval process, to deliver a more efficient talent solution. For new requirements, we work with Costain’s discipline leads to understand all elements of the roles available, ensuring contractors are delivered with the right experience, qualifications and skills.

    Equality and diversity are the foundations of our candidate attraction and recruitment processes. We support Costain to write job adverts that are inclusive and encouraging of all qualified candidates to apply so that no implied barriers exist. During the hiring process, we provide a 3:1 or better CV to interview ratio.

    We act to time-bound performance targets to ensure a consistent candidate and hiring manager journey throughout, while our onboarding and time capture programme is digitally optimised. Through our contractor care team and online timesheet solution, we provide all Costain hiring managers and contractors with a dedicated point of contact whilst retaining a fully auditable log of compliance and hours.

     

    Covid considerations

    In March 2020, Costain temporarily paused some of its operations at the very start of the Coronavirus pandemic. We adapted our delivery rapidly but effectively in order to ensure it could continue operations, keeping its contractor workforce updated on process and policy changes as they emerged.

    In line with new legislation, we implemented a ‘Covid-19 Support Hub’ for Costain, arming its permanent team, as well as its contingent labour, with support as the world around them continued to change.

    As well as offering advice on workplace safety audits, flexible workforce solutions and providing interim HR support, the hub also shared advice on maintaining physical and mental wellbeing through a seriously challenging period of time, and as sites became operational once more.

    While Covid-19 enforced an alternative way of working throughout 2020 and into 2021, we are committed to achieving the same outstanding levels of service we have for Costain across our previous years working together.

     

    An ongoing commitment

    Throughout our partnership, our dedicated talent team has filled more than 2,000 contractor roles on schemes, our robust delivery has seen us achieve 98% of KPIs, and we’ve achieved significant cost savings via our commercial and strategic recruitment model.

    Richard Howell, head of supply chain at Costain, said:

    Having developed a dedicated, 20+ strong Costain recruitment team at the start of our relationship, we have been able to truly align with the business’ disciplines, implementing a four-step process which ensures the firm can meet its objectives to budget, and on time, for every project. Morson’s partnership is one of our more strategic relationships; it’s collaborative, integrated and highly effective. The team is client focused, has an in-depth understanding of the markets we’re involved in – and those we want to enter in the future – and how we operate, and can anticipate our needs and support them through to fruition.

     

    “The quality of their people is paramount, and they leave no stone unturned. We require specific engineering disciplines and operational skills, which are always delivered. Morson is transparent in its reporting, always open and honest about its results, which have been consistently strong in our time working together.

     

    “Morson is viewed as part of Costain, because the team is driven to go above and beyond their remit, supporting us to achieve our own objectives.”

    ​If you would like to find out more about our MSP solution and how we can help your organisation cost save, continuously improve, and transform through talent, get in touch with Morson director, David Lynchehaun at david.lynchehaun@morson.com

    MORSON SERVICE HIGHLIGHTS

    • 20+ strong Costain recruitment team
    • Equality and diversity are the foundations of our candidate attraction and recruitment process
    • Time-bound performance targets
    • Genuine strategic relationship
    • 3:1 or better CV to interview ratio

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